Dealership rants galore geez...
Man there's a lot of bad dealership service rants going around lately. I have another one to add to the list.
Today I go to the dealership where I always take my car. I tell them I need an oil change, tire rotation, fluids filled, you know the usual maintenance package. She wrote on the ticket $53 and I said fine, that's about right. Well I knew I needed two tires since they replaced the front two on 5-28-05 and my back tires were looking kinda bare. I told her I have the tires for life program and she said since I didn't buy it there that I don't have the program. Anyways I said whatever and let them work on it. She comes back and says I need 3 tires and that one has a nail in it! I said okay well the tires for life program should take care of it. She told me to hold on while she spoke with her manager, she came back and said that no, they can't do that for me and that it'll cost $522.37 for 3 tires and a mount and balance. I told her to put on my spare on the one that has a nail in it and I'm leaving.
She finally comes to get me after over an hour when she originally said it shouldn't take more than 30 minutes since they were slow. Anyways she gives me the news of the tires and the cost and that it's recommended that I get an air system cleaning and brake flush too. HA!
Anyways I go to pay and she says "It'll be $32.38" I look at the paper work and all they did was an oil change, tire rotation, and small inspection. No fluids or anything. I'm pissed and I just leave!
When I get home I look at my records of all my services and I see that plain as day on my invoice from 5-28-05 I had two new Michelin tires installed for $292.93 and a tires for life adjustment of -$297.93 ($2 was for the tire disposal fee and $5 was for a bonus bucks discount). So I guess my life ended at the end of '05 according to them.
I'm gonna go back and talk to the general manager tomorrow. Wish me luck.
Any advice from Jeff would be great too.
Thanks for listening guys,
-Anthony
Today I go to the dealership where I always take my car. I tell them I need an oil change, tire rotation, fluids filled, you know the usual maintenance package. She wrote on the ticket $53 and I said fine, that's about right. Well I knew I needed two tires since they replaced the front two on 5-28-05 and my back tires were looking kinda bare. I told her I have the tires for life program and she said since I didn't buy it there that I don't have the program. Anyways I said whatever and let them work on it. She comes back and says I need 3 tires and that one has a nail in it! I said okay well the tires for life program should take care of it. She told me to hold on while she spoke with her manager, she came back and said that no, they can't do that for me and that it'll cost $522.37 for 3 tires and a mount and balance. I told her to put on my spare on the one that has a nail in it and I'm leaving.
She finally comes to get me after over an hour when she originally said it shouldn't take more than 30 minutes since they were slow. Anyways she gives me the news of the tires and the cost and that it's recommended that I get an air system cleaning and brake flush too. HA!
Anyways I go to pay and she says "It'll be $32.38" I look at the paper work and all they did was an oil change, tire rotation, and small inspection. No fluids or anything. I'm pissed and I just leave!
When I get home I look at my records of all my services and I see that plain as day on my invoice from 5-28-05 I had two new Michelin tires installed for $292.93 and a tires for life adjustment of -$297.93 ($2 was for the tire disposal fee and $5 was for a bonus bucks discount). So I guess my life ended at the end of '05 according to them.
I'm gonna go back and talk to the general manager tomorrow. Wish me luck.
Any advice from Jeff would be great too.
Thanks for listening guys,
-Anthony
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SolaraGuy22 - SolaraGuy Pimp
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