Dealer refuses to rotate tires due to AM wheels!
Yesterday I took my Solara to the dealer for 7500 mile service to include tire rotation. When I returned to pick up the car I noticed the bill was less than I expected because they didn't rotate the tires. The reason I was given was because I have aftermarket wheels and the dealership did not want to incur any liability if they damaged them.
This is total BS as far as I'm concerned! They didn't have any problem doing a wheel alignment (at my cost) after I installed the AM wheels, but now they won't rotate the tires (WTF?).
Has anyone else with AM wheels had similiar problems with their dealership? I wonder if I had something like brake problems would they refuse to fix it because it involves removing the wheels?
This dealership (Oxmoor Toyota) has been miserable from start, but this latest incident tops it all. Time to find another dealership for service!
This is total BS as far as I'm concerned! They didn't have any problem doing a wheel alignment (at my cost) after I installed the AM wheels, but now they won't rotate the tires (WTF?).
Has anyone else with AM wheels had similiar problems with their dealership? I wonder if I had something like brake problems would they refuse to fix it because it involves removing the wheels?
This dealership (Oxmoor Toyota) has been miserable from start, but this latest incident tops it all. Time to find another dealership for service!
<B>2004 Solara SLE V6 with mods (sold 10/10/06)
- DocJohn
- SolaraGuy Driver
- Posts: 361
- Joined: Mon Jul 12, 2004 1:10 pm
- Location: Kentucky (out of NYC)